There are going to be many complex challenges facing hospitals and health systems coming out of the COVID pandemic, sadly many of which are going to be health related, but others financially related. We are seeing extreme complexities around multi-tiered government mandates for coverage of care, individual payer rules and each patient's own personal circumstances.
In order to manage the complexities of COVID-related collections, healthcare organizations are going to need experts who are versed in the nuances of each commercial and government payor, and the ad-hoc rules surrounding government assistance.
As the pandemic impacts a hospital’s revenue cycle on coding, billing, collections and eventually the bottom line, Meduit has established and trained a specialized rapid response RCM team to address the unique aspects that are and will be created from the COVID crisis. This team of experts is trained not just in understanding the intricacies of COVID-related payment streams, but also in providing a patient-centric service model designed to answer patients’ questions, support them and take away confusion in their time of need.