Held virtually on March 2-3, the 15th Healthcare Payments Innovations Conference delivered strategies for improved provider processes that generate increased revenue from patient and payer accounts.
During the event, Chris Johnson, Vice President of Revenue Cycle Management for Atrium Health, and Jason Petrasich, Senior Vice President of AI for Meduit, presented Deliver and Continuously Improve Patient Engagement Though Back Office Operations with NLP.
Petrasich and Johnson covered:
- What AI offers the revenue cycle
- What patients need in order to perceive excellent service
- Tasks ideal for AI
- Bringing needs and capabilities together in a delivery model
If you missed the presentation or would like to watch it again, you can view it here: