--- title: "Leadership Profile:  How to Find Gold in a Stream of RCM Distractions" description: In each edition of Cycle Up, we hear from a key leader within Meduit to gain insights from top national revenue cycle thought leaders in the industry. In this edition, we sat down with Sandra Locascio, Director of Insurance Operations. image: https://blog.meduitrcm.com/hubfs/02108_Meduit_CycleUp_Sept_Eblast/photo02.png --- [Skip to content](https://blog.meduitrcm.com/newsletter/leadership-profile-how-to-find-gold-in-a-stream-of-rcm-distractions#main-content) [RCM Challenge](https://meduitrcm.com/rcm-challenge/) [Careers](https://meduitrcm.com/careers/) English English Spanish [![Meduit](https://blog.meduitrcm.com/hubfs/LPs-2024/Meduit_Logo_RGB.svg)](https://www.meduitrcm.com/) - [About Meduit](https://www.meduitrcm.com/about/) Show submenu for About Meduit - [Solutions](https://www.meduitrcm.com/solutions) Show submenu for Solutions - [News & Insights](https://hub.meduitrcm.com/en-us/innovation-lab) Show submenu for News & Insights - [Home](https://www.meduitrcm.com/) - [About Meduit](https://www.meduitrcm.com/about/) Show submenu for About Meduit - [Solutions](https://www.meduitrcm.com/solutions) Show submenu for Solutions - [News & Insights](https://hub.meduitrcm.com/en-us/innovation-lab) Show submenu for News & Insights - [Contact Us](https://hub.meduitrcm.com/en-us/contact) - [RCM Challenge](https://www.meduitrcm.com/calculator/) - [Careers](https://www.meduitrcm.com/careers) [Contact Us](https://hub.meduitrcm.com/en-us/contact) # Cycle Up Newsletters Recent Posts [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-sep-26) [We want to know what you think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-sep-26) [RCM DID YOU KNOW?](https://blog.meduitrcm.com/newsletter/rcm-did-you-know-sep-26) [A MEDICARE BAD DEBT MYTH WORTH BUSTING](https://blog.meduitrcm.com/newsletter/a-medicare-bad-debt-myth-worth-busting) [COMPLIANCE NEWS UPDATE](https://blog.meduitrcm.com/newsletter/compliance-news-update-seven-compliance-risks-in-medical-debt-collection) [Employee Spotlight: Behind the Numbers With CFO Scott Warshaw](https://blog.meduitrcm.com/newsletter/employee-spotlight-behind-the-numbers-with-cfo-scott-warshaw) [YEAR-OVER-YEAR vs. SIDE-BY-SIDE](https://blog.meduitrcm.com/newsletter/year-over-year-vs-side-by-side) [SMALL CLAIMS ADD UP FASTER THAN YOU THINK](https://blog.meduitrcm.com/newsletter/small-claims-add-up-faster-than-you-think) [Putting the Right Work in the Right Hands](https://blog.meduitrcm.com/newsletter/putting-the-right-work-in-the-right-hands) [Solving the Capacity Puzzle by Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/solving-the-capacity-puzzle-by-jeff-nieman-ceo) [We want to know what you think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-april-2026) [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-april-2026) [RCM DID YOU KNOW?](https://blog.meduitrcm.com/newsletter/rcm-did-you-know-april-2026) [Overcoming Barriers to Adopting AI](https://blog.meduitrcm.com/newsletter/overcoming-barriers-to-adopting-ai) [Deflating a Denial Myth](https://blog.meduitrcm.com/newsletter/deflating-a-denial-myth) Show more Posts by Topic [May2019 (7)](https://blog.meduitrcm.com/newsletter/tag/may2019) [AI (1)](https://blog.meduitrcm.com/newsletter/tag/ai) Meduit One (1) [Meduit blog (1)](https://blog.meduitrcm.com/newsletter/tag/meduit-blog) Show more ## Leadership Profile:  How to Find Gold in a Stream of RCM Distractions Posted By [Meduit RCM](https://blog.meduitrcm.com/newsletter/author/meduit-rcm) on Aug 31, 2019 03:11 PM **Sandra Locascio** **Director of Meduit Insurance Operations** *Editor’s Note:  In each edition of Cycle Up, we hear from a key leader within Meduit to gain insights from top national revenue cycle thought leaders in the industry. In this edition, we sat down with Sandra Locascio, Director of Insurance Operations* *![photo02](https://blog.meduitrcm.com/hs-fs/hubfs/02108_Meduit_CycleUp_Sept_Eblast/photo02.png?width=225&name=photo02.png)* - Sandra brings a complex and comprehensive understanding of healthcare revenue cycle processes and technology improvement to her role at Meduit. - Her management experience in the front, middle and back end of the revenue cycle drive her ability to implement effective change and empower dynamic teams for client success. - She is a Lean Six Sigma Green Belt. - In her free time, she is a mission pilot and serves as a Captain in the Civil Air Patrol in Lexington, South Carolina. As the Unit Commander for the Lexington Squadron, she oversees young cadets and adults in areas of emergency services, aerospace and cadet programs. ### **Q&A with Sandra** **Q: Can you share a bit of your history and what attracted you to working in revenue cycle management?** A: I started in healthcare as a patient counselor at Plantation General in Florida, counseling patients on the financial end. I found that I really liked working in healthcare, and it was an industry that wasn’t going to go away. By working on the back end of the revenue cycle, identifying issues in areas such as denials and missed opportunities for revenue, I was able to identify where we could implement changes that reduced denials and improved processes. Memorial Hermann Healthcare System When I moved to Memorial Hermann Healthcare System’s Pasadena Hospital, I managed all the revenue cycle areas and focused on the revenue cycle processes at the front and middle. By doing so, we reduced collectors to only two, and at one point, case management reported to me that we had no denials at all. The process worked because we got the buy-in from the physicians, and whatever we recommended, they would do. I then moved to Memorial Hermann’s corporate office as PFS Director for all but two of the hospitals. Palmetto Health One of my most successful projects was at Palmetto Health. By updating our front end case management and registration processes with the VA and thus reducing denials, our average collections, which at that time were $120,000 to $125,000, increased to over $1 million from the VA within a few months after processes were incorporated.  Over time, I worked in all of the areas of the revenue cycle and IT. The cumulation of those experiences taught me to ask “What can we do to make this work better and solve problems at the front and middle of the revenue cycle instead of at the back end when we’re dealing with collections.” I tripped over Meduit through a friend of a friend of Mark Kostreba’s and began working here a little over a year ago. | *“What can we do to make this work better and solve problems at the front and middle of the revenue cycle instead of at the back end when we’re dealing with collections?”* | | --- | **Q: What are the biggest revenue cycle issues that hospitals and physician practices struggle with?** A: The two biggest challenges providers face are: - Not doing what they need to do upfront to assure collections later, and - Holding on to accounts way too long. If you clean up your front end processes, when you discharge the patient, if the account has been coded properly and it hits billing with no errors, it goes out to the payor and the payor pays it appropriately. If the patient liability has been collected upfront, touch by a collector should be minimal. 80% to 90% of the accounts shouldn’t even require human touch. Refocusing Collection Team When I was at Memorial Hermann Pasadena, I refocused my collection team on the front end of the revenue cycle so when the patient was discharged, someone was cleaning up the claims before they went out to billing. Nearly 90% of our accounts went through and paid without a human touch. Outsource Accounts Older Than 120 Days Regarding keeping accounts way too long, if providers would take accounts that are 120 days and older and outsource those accounts, they would be able to focus their limited resources on the newer accounts. Staffing is the highest budget item, and staff also is the first thing that is cut. When I came on at Memorial Hermann corporate, my collectors were working an average of 8,200 accounts each, which is way too many for a person to manage. Accounts with charges lower than $5,000 represented approximately 79% of volume but only about 18% of the hospital’s dollars. I started outsourcing those accounts after 60 days and sending them out on an early out so my people could concentrate on those larger dollars. Within 60 days, the net impact began to rise from $10 million to eventually $60 million per month. All we did was focus our people on what they needed to focus on. We have some client projects with accounts that are 360 days old. That’s well beyond the time frame when you can do anything with that account. I encourage clients to set a break at 120 days if you haven’t gotten payment. Outsource those old accounts, and outsource smaller dollars. Additionally, consider the patient portion. Most hospitals don’t have the staff to effectively manage self-pay. They need to let go of those accounts and send them out the door so they can concentrate their staff on new large balance insurance claims, which is where the money resides. | *"You've got to focus on the gold and the gold dust."* | | --- | **Q: You’ve been leading the charge on MedAccuPay, formerly Meduit Zero Balance Review. How can MedAccuPay benefit providers?** A: I always advise providers to focus on the gold, or the initial claim containing the larger dollars. MedAccuPay is an excellent way for providers to outsource what I call the gold dust, or the residual lost dollars that account for a small amount of collections in the relative scheme.  With MedAccuPay, Meduit creates a way for providers to let somebody else go after the gold dust so those providers can reallocate their team to go after the bigger payor dollars and move accounts through the appropriate secondary processes, albeit secondary billing or patient liability. **Q: What do you think clients should look for in AI and Robotics Process Automation (RPA) to advance their accounts receivable?** A: The ability to scrape payor websites for information on the status of denied claims is a big plus for our clients, and we offer that technology through our RPA process, which reduces human touches and increases efficiency. We can get more information about denied claims using RPA so those claims can be resolved faster and cheaper than our clients can do on their own. I’m also heavily involved in our MedSpanTech product. We’re advancing this technology with robotics. As the claim status comes in, it sends it to the right team to take the next action to get the claim paid.  If a claim has not adjudicated within 60-90 days, that means it is broken, and we have to fix it. With the use of robotics, we now have the ability to identify what are the issues and address them. Within MedSpanTech and its reporting categories, we can report to our clients how many claims we received that were denied, how many are pending, how many are in process and how many are paid and need something else done to them. We can then send that information to the client so they know the makeup of their aged receivables and report the trends in their old accounts, plus where those accounts reside today. We can alert them to the problems where they can take action to resolve the accounts earlier in the process. **Q: Can you share a story about Meduit’s client success?** A: We set up one of our clients with the robotic processing automation (RPA) tool to scrape the payor websites to identify the status of each claim. This allows our staff to focus on the specific issues that the bots identified and get them corrected and paid. It also allows us to identify accounts now in the patient bucket and move them to the next phase of collection, which is also managed by Meduit. We recently set up one of our newest clients with automation throughout their system. In 90 to 120 days, we’ll be able to show some strong results from that automation. It’s an exciting time to be on the Meduit team. We are charging ahead of the industry in AI and RPA technologies, which is going to benefit our clients tremendously. - #### 2026 - ##### September - [Solving the Capacity Puzzle by Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/solving-the-capacity-puzzle-by-jeff-nieman-ceo) - [Putting the Right Work in the Right Hands](https://blog.meduitrcm.com/newsletter/putting-the-right-work-in-the-right-hands) - [Small Claims Add Up Faster Than You Think](https://blog.meduitrcm.com/newsletter/small-claims-add-up-faster-than-you-think) - [Year-Over-Year vs. Side-By-Side](https://blog.meduitrcm.com/newsletter/year-over-year-vs-side-by-side) - [Employee Spotlight: Behind the Numbers With CFO Scott Warshaw](https://blog.meduitrcm.com/newsletter/employee-spotlight-behind-the-numbers-with-cfo-scott-warshaw) - [Compliance News Update](https://blog.meduitrcm.com/newsletter/compliance-news-update-seven-compliance-risks-in-medical-debt-collection) - [A Medicare Bad Debt Myth Worth Busting](https://blog.meduitrcm.com/newsletter/a-medicare-bad-debt-myth-worth-busting) - [RCM Did You Know?](https://blog.meduitrcm.com/newsletter/rcm-did-you-know-sep-26) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-sep-26) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-sep-26) - ##### April - [Stability Is the Strategy from Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/stability-is-the-strategy-from-jeff-nieman-ceo) - [Business Office Stress Test: 5 questions to benchmark your revenue cycle performance](https://blog.meduitrcm.com/newsletter/business-office-stress-test) - [When a Standalone Hospital Stops Being a Priority](https://blog.meduitrcm.com/newsletter/when-a-standalone-hospital-stops-being-a-priority) - [Making the Case for Systemness: How Vendor Sprawl Leads to Patient Friction](https://blog.meduitrcm.com/newsletter/making-the-case-for-systemness-how-vendor-sprawl-leads-to-patient-friction) - [Spotlight on the Growing Case for Business Office Outsourcing with Brian Kagle](https://blog.meduitrcm.com/newsletter/spotlight-on-the-growing-case-for-business-office-outsourcing-with-brian-kagle) - [Deflating a Denial Myth](https://blog.meduitrcm.com/newsletter/deflating-a-denial-myth) - [Overcoming Barriers to Adopting AI](https://blog.meduitrcm.com/newsletter/overcoming-barriers-to-adopting-ai) - [RCM Did You Know?](https://blog.meduitrcm.com/newsletter/rcm-did-you-know-april-2026) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-april-2026) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-april-2026) - #### 2025 - ##### December - [How Pressure Shapes Us — by Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/how-pressure-shapes-us-from-jeff-nieman-ceo) - [Bad Debt and the Big Beautiful Bill](https://blog.meduitrcm.com/newsletter/bad-debt-and-the-big-beautiful-bill-why-your-bad-debt-partner-matters-now-more-than-ever) - [Revenue Cycle AI 2.0](https://blog.meduitrcm.com/newsletter/revenue-cycle-ai-2.0) - [Compliance News Update: States Take the Lead](https://blog.meduitrcm.com/newsletter/compliance-news-update-states-take-the-lead) - [Spotlight on People, Progress, and Partnerships — with Eric Coats](https://blog.meduitrcm.com/newsletter/spotlight-on-people-progress-and-partnerships-with-eric-coats) - [Fix Upstream Gaps for Downstream Results](https://blog.meduitrcm.com/newsletter/fix-upstream-gaps-for-downstream-results) - [Early RCM Resolutions](https://blog.meduitrcm.com/newsletter/early-rcm-resolutions) - [RCM Did You Know?](https://blog.meduitrcm.com/newsletter/rcm-did-you-know-november-2025) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-november-2025) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-november-2025) - ##### July - [How About Some Empathy With Your AI? by Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/how-about-some-empathy-with-your-ai-by-jeff-nieman-ceo) - [Business Office Outsourcing? 5 Signs That Tell You It’s Time.](https://blog.meduitrcm.com/newsletter/business-office-outsourcing-5-signs-that-tell-you-its-time) - [Orchestrating a Rural Hospital’s RCM Turnaround](https://blog.meduitrcm.com/newsletter/orchestrating-a-rural-hospitals-rcm-turnaround-july-2025) - [Spotlight on “Making Good on Medicare Bad Debt” with Tiffani Frank](https://blog.meduitrcm.com/newsletter/spotlight-on-making-good-on-medicare-bad-debt-with-tiffani-frank-july-2025) - [No Risk, High Reward: Making the Case for Contingency-Based Lookbacks](https://blog.meduitrcm.com/newsletter/no-risk-high-reward-making-the-case-for-contingency-based-lookbacks) - [Compliance News Update: The Importance of Consent to Optimize Contacts](https://blog.meduitrcm.com/newsletter/compliance-news-update-the-importance-of-consent-to-optimize-contacts-july-2025) - [Did You Know? RCM Factoid](https://blog.meduitrcm.com/newsletter/meduit-rcm-factoid-july-2025) - [Finding Missed Medicare Revenue – A Meduit Podcast](https://blog.meduitrcm.com/newsletter/finding-missed-medicare-revenue-a-meduit-podcast-july-2025) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-july-2025) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-july-2025) - ##### March - [Navigating 2025 & Beyond: Get Ready. Stay Ready. by Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/navigating-2025-beyond-get-ready-stay-ready-by-jeff-nieman-ceo) - [Compliance News Update](https://blog.meduitrcm.com/newsletter/compliance-news-update-march-2025) - [A Whole-Business Approach to RCM: The Power of Synergy](https://blog.meduitrcm.com/newsletter/a-whole-business-approach-to-rcm-the-power-of-synergy) - [Earning our Place as a Trusted Partner](https://blog.meduitrcm.com/newsletter/earning-our-place-as-a-trusted-partner) - [Spotlight on the Ins & Outs of Early Out with Jason Bauerschmidt](https://blog.meduitrcm.com/newsletter/spotlight-on-the-ins-outs-of-early-out-with-jason-bauerschmidt) - [Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/meduit-rcm-factoid-march-2025) - [We want to know what you think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-march-2025) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-march-2025) - #### 2024 - ##### November - [Familiar Challenges. A New Way Forward. From Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/familiar-challenges.-a-new-way-forward.-by-jeff-nieman-ceo) - [From Struggles to Success: A proven approach to better RCM outcomes](https://blog.meduitrcm.com/newsletter/from-struggles-to-success-a-proven-approach-to-better-rcm-outcomes) - [Harnessing the Power of AI to Drive the Revenue Cycle, AAHAM Article by Jeff Nieman](https://blog.meduitrcm.com/newsletter/harnessing-the-power-of-ai-to-drive-the-revenue-cycle-aaham-article-by-jeff-nieman) - [Spotlight on Putting Better Technology to Work for RCM Success, with Chris Harding](https://blog.meduitrcm.com/newsletter/spotlight-on-putting-better-technology-to-work-for-rcm-success-with-chris-harding) - [Putting Back-office Issues Front and Center](https://blog.meduitrcm.com/newsletter/putting-back-office-issues-front-and-center) - [Working Smarter: A New Approach to RCM Staffing- Episode 1, Season 4 of Meduit’s Podcast Series](https://blog.meduitrcm.com/newsletter/working-smarter-a-new-approach-to-rcm-staffing-episode-1-season-4-of-meduits-podcast-series) - [Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/meduit-rcm-factoid-november-2024) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-november-2024) - ##### July - [Humanity and Technology: Finding the Right Balance for RCM Success, by Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/humanity-and-technology-finding-the-right-balance-for-rcm-success-by-jeff-nieman-ceo) - [Conversational AI](https://blog.meduitrcm.com/newsletter/conversational-ai) - [Spotlight: Stephanie Higdon, Chief Customer Success Officer](https://blog.meduitrcm.com/newsletter/spotlight-stephanie-higdon-chief-customer-success-officer) - [Compliance News Update](https://blog.meduitrcm.com/newsletter/compliance-news-update-july-2024) - [Staffing Shortfalls](https://blog.meduitrcm.com/newsletter/staffing-shortfalls) - [Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/meduit-rcm-factoid-july-2024) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-july-2024) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-july-2024) - ##### February - [2024 Healthcare RCM Trends, by Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/2024-healthcare-rcm-trends-by-jeff-nieman-ceo) - [Compliance News Update](https://blog.meduitrcm.com/newsletter/compliance-news-update-1) - [Top Tech-driven Tools Changing the RCM Game](https://blog.meduitrcm.com/newsletter/top-tech-driven-tools-changing-the-rcm-game) - [Spotlight: Harnessing the Power of AI to Drive the Revenue Cycle with Jason Petrasich](https://blog.meduitrcm.com/newsletter/spotlight-harnessing-the-power-of-ai-to-drive-the-revenue-cycle-with-jason-petrasich) - [Meduit Achieves Net Promoter Score of 62!](https://blog.meduitrcm.com/newsletter/meduit-achieves-net-promoter-score-of-62) - [Mitigating Rising Claim Denials](https://blog.meduitrcm.com/newsletter/mitigating-rising-claim-denials) - [Strategies for Identifying and Retrieving Missed Revenue Meduit’s Podcast Series Episode 3, Season 3](https://blog.meduitrcm.com/newsletter/strategies-for-identifying-and-retrieving-missed-revenue-meduits-podcast-series-episode-3-season-3) - [Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid-february2024) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-february2024) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-february2024) - #### 2023 - ##### October - [Building Financial Resilience: Tapping Technology Is Key by Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/building-financial-resilience-tapping-technology-is-key-by-jeff-nieman-ceo) - [Compliance News Update](https://blog.meduitrcm.com/newsletter/compliance-news-update-meduit-special-alert) - [Calming the Claim Denial Riptide: Strategies for mitigating increasing claim denials](https://blog.meduitrcm.com/newsletter/calming-the-claim-denial-riptide-strategies-for-mitigating-increasing-claim-denials) - [The Straight Line to Retrieving $1M+: The art of claiming $1M+ in monies already owed to you](https://blog.meduitrcm.com/newsletter/the-straight-line-to-retrieving-1m-the-art-of-claiming-1m-in-monies-already-owed-to-you) - [Three Effective Solutions for Recovering Missed Revenue: AAHAM Summer Article](https://blog.meduitrcm.com/newsletter/three-effective-solutions-for-recovering-missed-revenue-aaham-summer-article) - [Spotlight on Fixing a Dysfunctional Revenue Cycle: A sit-down with Dave Frank](https://blog.meduitrcm.com/newsletter/spotlight-on-fixing-a-dysfunctional-revenue-cycle-a-sit-down-with-dave-frank) - [Solutions for Staffing Shortages that Accelerate the Revenue Cycle: Episode 2, Season 3 of Meduit’s Podcast Series](https://blog.meduitrcm.com/newsletter/solutions-for-staffing-shortages-that-accelerate-the-revenue-cycle-episode-2-season-3-of-meduits-podcast-series) - [Meduit RCM Factoid – Meduit named one of the top healthcare RCM firms in the country for fourth year in a row](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid-october2023) - [In Case You Missed It: Meduit Webinars](https://blog.meduitrcm.com/newsletter/in-case-you-missed-it-meduit-webinars-october2023) - [Key Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid-june2023) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-october2023) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-october2023) - ##### June - [A Race to the Bottom – a Race You Don’t Want to Win from Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/a-race-to-the-bottom-a-race-you-dont-want-to-win-from-jeff-nieman-ceo) - [Compliance News Update](https://blog.meduitrcm.com/newsletter/compliance-news-update-june2023) - [Effective Solutions for Recovering Missed Revenues - Found Money Services](https://blog.meduitrcm.com/newsletter/effective-solutions-for-recovering-missed-revenues-found-money-services) - [Driving Cash Faster and Lowering RCM Costs Through Artificial Intelligence](https://blog.meduitrcm.com/newsletter/driving-cash-faster-and-lowering-rcm-costs-through-artificial-intelligence) - [Meduit Named “Endorsed Partner of the Year for 2023” by TMSI](https://blog.meduitrcm.com/newsletter/meduit-named-endorsed-partner-of-the-year-for-2023-by-tmsi) - [Spotlight on Outsourcing Insurance Accounts to Drive Cash: A Sit-down with Sidonie McDaniel, Vice President of Revenue Cycle Operations](https://blog.meduitrcm.com/newsletter/spotlight-on-outsourcing-insurance-accounts-to-drive-cash) - [Reducing AR Days to an All-time Low: A Meduit Case Study](https://blog.meduitrcm.com/newsletter/reducing-ar-days-to-an-all-time-low-a-meduit-case-study) - [Cycle Up Receives International Marketing Award](https://blog.meduitrcm.com/newsletter/cycle-up-receives-international-marketing-award) - [In Case You Missed It: Meduit Webinars](https://blog.meduitrcm.com/newsletter/in-case-you-missed-it-meduit-webinars-june2023) - [Key Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid-june2023) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-june2023) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-june2023) - ##### February - [Rising to the Revenue Cycle Challenges of 2023 from Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/rising-to-the-revenue-cycle-challenges-of-2023-from-jeff-nieman-ceo) - [Compliance News Update](https://blog.meduitrcm.com/newsletter/compliance-news-update) - [2023 Healthcare RCM Outlook: The Challenges, Risks and Solutions for Hospitals, Health Systems and Physician Groups](https://blog.meduitrcm.com/newsletter/2023-healthcare-rcm-outlook-the-challenges-risks-and-solutions-for-hospitals-health-systems-and-physician-groups) - [Spotlight on Healthcare Partner Relationships](https://blog.meduitrcm.com/newsletter/spotlight-on-healthcare-partner-relationships) - [Meduit Net Promoter Score Rises to 68](https://blog.meduitrcm.com/newsletter/meduit-net-promoter-score-rises-to-68) - [Modern Healthcare Names Meduit Nation’s Top Healthcare Revenue Cycle Firm for Total Client Contracts](https://blog.meduitrcm.com/newsletter/modern-healthcare-names-meduit-nations-top-healthcare-revenue-cycle-firm-for-total-client-contracts) - [The Key to Maximizing Recovered Revenues from Medicare Bad Debt Claims: A Meduit Case Study](https://blog.meduitrcm.com/newsletter/the-key-to-maximizing-recovered-revenues-from-medicare-bad-debt-claims-a-meduit-case-study) - [Meduit Webinars: Achieving the Right Balance of Self-service vs. Full-service Patient Billing](https://blog.meduitrcm.com/newsletter/in-case-you-missed-it-meduit-webinars-1) - [Key Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid-2) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-17) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-2-2023) - #### 2022 - ##### October - [Ongoing Challenges for Hospitals, Health Systems and Physician Groups from Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/ongoing-challenges-for-hospitals-health-systems-and-physician-groups-from-jeff-nieman-ceo) - [Compliance News Update - New State Privacy Legislation on the Horizon](https://blog.meduitrcm.com/newsletter/compliance-news-update-new-state-privacy-legislation-on-the-horizon) - [AI Delivers Support for Staffing Issues and Revenue Acceleration](https://blog.meduitrcm.com/newsletter/ai-delivers-support-for-staffing-issues-and-revenue-acceleration) - [MeduitAI’s SARA Achieves Milestone of 100 FTEs](https://blog.meduitrcm.com/newsletter/meduitais-sara-achieves-milestone-of-100-ftes) - [Spotlight on Strategies for Financial Sustainability, with Randy Tempest — SVP of Sales and Relationship Management](https://blog.meduitrcm.com/newsletter/spotlight-on-strategies-for-financial-sustainability-randy-tempest-svp-of-sales-and-relationship-management) - [An Examination of Self-Service Patient Billing Solutions: Are they really the answer to maximizing revenue?](https://blog.meduitrcm.com/newsletter/an-examination-of-self-service-patient-billing-solutions-are-they-really-the-answer-to-maximizing-revenue) - [Helping Hospitals Avoid Credit Downgrades](https://blog.meduitrcm.com/newsletter/helping-hospitals-avoid-credit-downgrades) - [Podcast 3 – The Latest and Greatest in AI for Revenue Cycle Management](https://blog.meduitrcm.com/newsletter/podcast-3-the-latest-and-greatest-in-ai-for-revenue-cycle-management) - [In Case You Missed It – Meduit Webinars](https://blog.meduitrcm.com/newsletter/in-case-you-missed-it-meduit-webinars) - [Key Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid-1-0) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-1652886341945-0) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-1652886357442-0) - ##### June - [Revenue Cycle Staffing, Financial Recovery and Leveraging “Netback” – Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/revenue-cycle-staffing-financial-recovery-and-leveraging-netback-jeff-nieman-ceo) - [Meduit Special Alert: Medical Debt Credit Reporting Changes Are Coming](https://blog.meduitrcm.com/newsletter/meduit-special-alert-medical-debt-credit-reporting-changes-are-coming) - [Is Artificial Intelligence Living Up to Its Promise?](https://blog.meduitrcm.com/newsletter/is-artificial-intelligence-living-up-to-its-promise) - [Strategies for Recovering Revenue from Medicare Bad Debt](https://blog.meduitrcm.com/newsletter/strategies-for-recovering-revenue-from-medicare-bad-debt) - [Mountain Park Health Center Thrives in Spite of COVID-19](https://blog.meduitrcm.com/newsletter/mountain-park-health-center-thrives-in-spite-of-covid-19) - [Spotlight on Staffing and Corporate Culture with Darrell Bryant, SVP HR](https://blog.meduitrcm.com/newsletter/spotlight-on-staffing-and-corporate-culture-with-darrell-bryant-svp-hr) - [The Right Mix of Self-service and Full-service Patient Engagement Tools: Meduit’s Podcast Series, Season 2](https://blog.meduitrcm.com/newsletter/the-right-mix-of-self-service-and-full-service-patient-engagement-tools-meduits-postcast-series-season-2) - [In Case You Missed It: Atrium and Meduit Team Up at the Healthcare Payments Innovations Conference](https://blog.meduitrcm.com/newsletter/in-case-you-missed-it-atrium-and-meduit-team-up-at-the-healthcare-payments-innovations-conference) - [Follow Us on LinkedIn](https://blog.meduitrcm.com/newsletter/follow-us-on-linkedin-1) - [Key Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid-1) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-1652886341945) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-1652886357442) - ##### February - [Revenue Cycle Outlook for 2022, from Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/revenue-cycle-outlook-for-2022) - [Compliance News Update: Regulatory Requirements for Healthcare Collections](https://blog.meduitrcm.com/newsletter/compliance-news-update-regulatory-requirements-for-healthcare-collections) - [A Strategy for Covering the Full Revenue Cycle Back End](https://blog.meduitrcm.com/newsletter/a-strategy-for-covering-the-full-revenue-cycle-back-end) - [Meeting Staffing Challenges in the COVID-19 Era](https://blog.meduitrcm.com/newsletter/meeting-staffing-challenges-in-the-covid-19-era) - [Recouping More Value from Medicare Bad Debt](https://blog.meduitrcm.com/newsletter/recouping-more-value-from-medicare-bad-debt) - [Spotlight on RCM Strategies with Greg Rassier](https://blog.meduitrcm.com/newsletter/spotlight-on-rcm-strategies-with-greg-rassier) - [Positive Patient Financial Engagement and the Revenue Cycle](https://blog.meduitrcm.com/newsletter/positive-patient-financial-engagement-and-the-revenue-cycle) - [Meduit Achieves a Net Promoter Score of 58](https://blog.meduitrcm.com/newsletter/meduit-achieves-a-net-promoter-score-of-58) - [Build a Strong Career with Meduit](https://blog.meduitrcm.com/newsletter/build-a-strong-career-with-meduit) - [Key Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid-0) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-5) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-1645094456790) - #### 2021 - ##### October - [Financial Resilience in the COVID-19 Era, from Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/financial-resilience-in-the-covid-19-era) - [News Update: Regulatory Requirements for Healthcare Collection Practices](https://blog.meduitrcm.com/newsletter/regulatory-requirements-for-healthcare-collection-practices) - [Modern Healthcare Lists Meduit in Top 3 Healthcare RCM Companies](https://blog.meduitrcm.com/newsletter/modern-healthcare-lists-meduit-in-top-3-healthcare-rcm-companies) - [Monitoring Patient Financial Satisfaction with Voice Analytics](https://blog.meduitrcm.com/newsletter/monitoring-patient-financial-satisfaction-with-voice-analytics) - [A Consultant’s Guide to Building Effective Hospital Client Solutions](https://blog.meduitrcm.com/newsletter/a-consultants-guide-to-building-effective-hospital-client-solutions) - [Spotlight on Technology & Patient Engagement: A Cycle Up Sit Down with Meduit Expert Olivier Witteveen](https://blog.meduitrcm.com/newsletter/spotlight-on-technology-patient-engagement-a-cycle-up-sit-down-with-meduit-expert-olivier-witteveen) - [Driving RCM Educational Outreach: Recent and Upcoming Webinars](https://blog.meduitrcm.com/newsletter/driving-rcm-educational-outreach-recent-and-upcoming-webinars) - [AI News Update: SARA Is Learning & Growing Exponentially](https://blog.meduitrcm.com/newsletter/sara-is-learning-growing-exponentially) - [A Virtual Collection Agency Is Revolutionizing RCM](https://blog.meduitrcm.com/newsletter/a-virtual-collection-agency-is-revolutionizing-rcm) - [Advance Your Career with Meduit](https://blog.meduitrcm.com/newsletter/advance-your-career-with-meduit) - [Meduit in the News](https://blog.meduitrcm.com/newsletter/meduit-in-the-news) - [Key Meduit RCM Factoid](https://blog.meduitrcm.com/newsletter/key-meduit-rcm-factoid) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-4) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-4) - ##### June - [Tech- powered RCM Solutions will Lead the Recovery, from Jeff Nieman, Meduit CEO](https://blog.meduitrcm.com/newsletter/tech-powered-rcm-solutions-will-lead-the-recovery-jeff-nieman-ceo) - [Hot Topics in the Healthcare RCM Industry Today](https://blog.meduitrcm.com/newsletter/hot-topics-in-the-healthcare-rcm-industry-today) - [Self-service Patient Billing Solutions- Are they Really the Answer to Maximizing Revenue?](https://blog.meduitrcm.com/newsletter/self-service-patient-billing-solutions) - [Meduit Grows National Footprint with Avadyne Health Team](https://blog.meduitrcm.com/newsletter/meduit-grows-national-footprint-with-avadyne-health-team) - [AI is Changing Healthcare RCM](https://blog.meduitrcm.com/newsletter/ai-is-changing-healthcare-rcm) - [How COVID-19 Has Changed RCM](https://blog.meduitrcm.com/newsletter/how-covid-19-has-changed-rcm) - [How to Accelerate Collections for Physician, Chiropractic & Veterinary Practices](https://blog.meduitrcm.com/newsletter/how-to-accelerate-collections-for-physician-chiropractic-veterinary-practices) - [Best Practices for Outsourcing to Drive COVID-19 Recovery](https://blog.meduitrcm.com/newsletter/best-practices-for-outsourcing-to-drive-covid-19-recovery) - [Spotlight on Meduit's Sartell Office- Team Collects 1,700 Pounds of Food](https://blog.meduitrcm.com/newsletter/spotlight-on-meduits-sartell-office-team-collects-1700-pounds-of-food) - [Key Factoids](https://blog.meduitrcm.com/newsletter/key-factoid-1) - [We Want to know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-4) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-4) - ##### February - [Key Factoid](https://blog.meduitrcm.com/newsletter/key-factoid) - [Webinars to Change Healthcare RCM for the Better](https://blog.meduitrcm.com/newsletter/webinars-to-change-healthcare-rcm-for-the-better) - [Getting Good Grades in Healthcare RCM](https://blog.meduitrcm.com/newsletter/getting-good-grades-in-healthcare-rcm) - [Virtual Collection Agency for Underserved Provider Market](https://blog.meduitrcm.com/newsletter/virtual-collection-agency-for-underserved-provider-market) - [Transcripts Now Available for Meduit’s Podcast Series](https://blog.meduitrcm.com/newsletter/transcripts-now-available-for-meduits-podcast-series) - [Conquering Pandemic Losses with AI for Revenue Cycle Management](https://blog.meduitrcm.com/newsletter/conquering-pandemic-losses) - [A Buyer’s Guide to Selecting the Right AI Solutions Provider](https://blog.meduitrcm.com/newsletter/a-buyers-guide-to-selecting-the-right-ai-solutions-provider) - [Professional Claims Bureau, Inc. Joins Meduit](https://blog.meduitrcm.com/newsletter/professional-claims-bureau-inc.-joins-meduit) - [Patients Losing Coverage... Hospitals Losing Reimbursements](https://blog.meduitrcm.com/newsletter/patients-losing-coverage-hospitals-losing-reimbursements) - [Bronson Healthcare Taps AI for Key RCM Functions](https://blog.meduitrcm.com/newsletter/bronson-healthcare-taps-ai-for-key-rcm-functions) - [2021 Healthcare RCM: Tips for Increasing Cash Flow & Lowering Costs](https://blog.meduitrcm.com/newsletter/2021-healthcare-rcm-tips-for-increasing-cash-flow-lowering-costs) - [Using HR as a Strategic Business Advantage in a Pandemic and Beyond](https://blog.meduitrcm.com/newsletter/using-hr-as-a-strategic-business-advantage-in-a-pandemic-and-beyond) - [Meduit News Alert: New Regulatory Requirements for Healthcare Collection Practices](https://blog.meduitrcm.com/newsletter/meduit-news-alert-new-regulatory-requirements-for-healthcare-collection-practices) - [2021 Healthcare RCM Outlook: Opportunities and Risks for Provider RCM from Jeff Nieman, CEO](https://blog.meduitrcm.com/newsletter/opportunities-and-risk-for-provider-rcm) - #### 2020 - ##### October - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-3) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-3) - [Meduit Webinar Update](https://blog.meduitrcm.com/newsletter/meduit-webinar-update) - [Meduit’s New Podcast Series](https://blog.meduitrcm.com/newsletter/meduits-new-podcast-series) - [Meduit Named in Top 5 Healthcare RCM Companies](https://blog.meduitrcm.com/newsletter/meduit-named-in-top-5-healthcare-rcm-companies) - [Meduit One Launches to New Market Segment](https://blog.meduitrcm.com/newsletter/meduit-one-launches-to-new-market-segment) - [MedProve Proves It!](https://blog.meduitrcm.com/newsletter/medprove-proves-it) - [Spotlight on Jason Petrasich, Senior Vice President, MeduitAI](https://blog.meduitrcm.com/newsletter/spotlight-on-jason-petrasich-senior-vice-president-meduitai) - [Spotlight on MeduitAI … Interest is EXPLODING](https://blog.meduitrcm.com/newsletter/spotlight-on-meduitai-interest-is-exploding) - [Meduit Launches SARA Family of Web Bots](https://blog.meduitrcm.com/newsletter/meduit-launches-sara-family-of-web-bots) - [RCM Insights: Innovative Solutions to Drive Revenue](https://blog.meduitrcm.com/newsletter/rcm-insights-from-jeff-nieman-ceo) - ##### June - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-2) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-2) - [Test Drive Meduit’s New RCM Health Calculator](https://blog.meduitrcm.com/newsletter/test-drive-meduits-new-rcm-health-calculator) - [Meduit Wins Gold & Silver Awards for Cycle Up](https://blog.meduitrcm.com/newsletter/meduit-wins-gold-silver-awards-for-cycle-up) - [Spotlight on Roberta Schultz and the Sartell Office](https://blog.meduitrcm.com/newsletter/spotlight-on-roberta-schultz-and-the-sartell-office) - [How Hospitals Should Prepare to Manage the Revenue Cycle Post-Pandemic](https://blog.meduitrcm.com/newsletter/how-hospitals-should-prepare-to-manage-the-revenue-cycle-post-pandemic) - [Medical Transport Companies and RCM](https://blog.meduitrcm.com/newsletter/medical-transport-companies-and-rcm) - [Conference Buzz & Meduit Webinars](https://blog.meduitrcm.com/newsletter/conference-buzz-meduit-webinars) - [Leveraging Hospital RCM in a Healthcare Crisis](https://blog.meduitrcm.com/newsletter/leveraging-hospital-rcm-in-a-healthcare-crisis) - [Artificial Intelligence and Automation Will Save the Revenue Cycle](https://blog.meduitrcm.com/newsletter/artificial-intelligence-and-automation-will-save-the-revenue-cycle) - [COVID-19 Has Changed Everything, the Rise of RCM AI…and More RCM Insights](https://blog.meduitrcm.com/newsletter/covid-19-has-changed-everything-the-rise-of-rcm-ai-and-more-rcm-insights) - ##### February - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit-1) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think-1) - [Spotlight: Meduit’s Grady Health System Team Lends a Hand](https://blog.meduitrcm.com/newsletter/spotlight) - [Insurance Outsourcing: A Race Against Time](https://blog.meduitrcm.com/newsletter/insurance-outsourcing-a-race-against-time) - [Reducing the Burden of Patient-Facing Administrative Tasks](https://blog.meduitrcm.com/newsletter/reducing-the-burden-of-patient-facing-administrative-tasks) - [Conference Buzz](https://blog.meduitrcm.com/newsletter/conference-buzz) - [Harnessing the Power of Predictive Analytics to Drive Cash Flow](https://blog.meduitrcm.com/newsletter/harnessing-the-power-of-predictive-analytics-to-drive-cash-flow) - [Meduit Makes Multi-Million-Dollar Investment in Healthcare AI Solutions](https://blog.meduitrcm.com/newsletter/meduit-makes-multi-million-dollar-investment-in-healthcare-ai-solutions) - [Remodeling the Healthcare System with AI…and More RCM Insights](https://blog.meduitrcm.com/newsletter/remodeling-the-healthcare-system-with-ai-and-more-rcm-insights) - #### 2019 - ##### September - [What Are Healthcare Leaders Doing to Lower Costs and Drive Revenue?](https://blog.meduitrcm.com/newsletter/what-are-healthcare-leaders-doing-to-lower-costs-and-drive-revenue) - [About Meduit](https://blog.meduitrcm.com/newsletter/about-meduit) - [We Want to Know What You Think](https://blog.meduitrcm.com/newsletter/we-want-to-know-what-you-think) - ##### May - [Tips for Choosing the Right Medical Billing Service](https://blog.meduitrcm.com/blog/tips-for-choosing-the-right-medical-billing-service) [![Meduit](https://blog.meduitrcm.com/hubfs/LPs-2024/Meduit_Logo_Rev.svg)](https://www.meduitrcm.com/) [![LinkedIn](https://blog.meduitrcm.com/hubfs/LPs-2024/SocialIcons/et_linkedin_square_white.svg)](https://www.linkedin.com/company/meduitrcm) [![Facebook](https://blog.meduitrcm.com/hubfs/LPs-2024/SocialIcons/et_facebook_circle_white.svg)](https://www.facebook.com/MeduitRCM) [![YouTube\_Icon](https://blog.meduitrcm.com/hubfs/LPs-2024/SocialIcons/YouTube_Icon.svg)](https://www.youtube.com/channel/UCtdJdchC5X4LybV1_LkrBUA) [![X](https://blog.meduitrcm.com/hubfs/LPs-2024/SocialIcons/X_Icon.svg)](https://twitter.com/meduit) [About Meduit](https://www.meduitrcm.com/about/) [Solutions](https://www.meduitrcm.com/solutions) [News & Insights](https://hub.meduitrcm.com/en-us/innovation-lab) [Careers](https://www.meduitrcm.com/careers) [Contact Us](https://hub.meduitrcm.com/en-us/contact) [RCM Challenge](https://www.meduitrcm.com/rcm-challenge/) [![Meduit One](https://blog.meduitrcm.com/hubfs/LPs-2024/Med_One_Icon.svg)](https://www.meduitone.com/) ©2026 Meduit. 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