The Hospital:
Blount Memorial Hospital: a general medical and surgical hospital in Maryville, Tennessee, with 314 beds and Level III trauma center emergency department. Details annually:
- Patient revenues: $747 Million
- Admissions: 12,902
- Inpatient surgeries: 1,632
- Outpatient surgeries: 4,877
- Emergency department visits: 55,078
The Challenge:
After converting to a new hospital information system and purchasing several physician practice groups, hospital administrators were looking for a way to manage self-pay balances more effectively since many of the same patients were being contacted by the hospital and physician organizations.
The Solution:
The hospital partnered with Meduit to utilize extended business office solutions for drafting and executing a tactical strategy to work their self-pay accounts. By working as an extension of the hospital’s business, the Meduit team increased the hospital’s cash by 27% in the first 90 days.