The Hospital:

Blount Memorial Hospital: a general medical and surgical hospital in Maryville, Tennessee, with 314 beds and Level III trauma center emergency department. Details annually:

• Patient revenues: $747 Million
• Admissions: 12,902
• Inpatient surgeries: 1,632
• Outpatient surgeries: 4,877
• Emergency department visits: 55,078

The Challenge:

After converting to a new hospital information system and purchasing several physician practice groups, hospital administrators were looking for a way to manage self-pay balances more effectively since many of the same patients were being contacted by the hospital and physician organizations.

The Solution:

The hospital partnered with Meduit to utilize extended business office solutions for drafting and executing a tactical strategy to work their self-pay accounts. By working as an extension of the hospital’s business, the Meduit team increased the hospital’s cash by 27% in the first 90 days.