The Meduit Innovation Lab Blog

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SARA Learning at an Exponential Rate

Posted by Meduit RCM on Feb 19, 2021 8:00:00 AM

Meduit’s SARA Family of Web Bots launched approximately six months ago to solve a specific task problem within the revenue cycle for a Meduit client. Her initial task was to retrieve granular status of a claim from a payer via their portal and then report that status back to the patient file.

SARA stands for Supervised Autonomous Revenue Associate. She was built as an autonomous web bot that functions with true machine learning skills. Like all “smart” technologies that leverage artificial intelligence (AI), SARA learns over time, and she is doing so at a faster rate than anticipated while handling more complex challenges.

Since her birth in mid-2020, SARA has gone from one to a dozen applications of her problem-solving AI skills. She completes the work of two to four employees for every 10 working today. For example, with 15 employees working a specific process such as preauthorization or A/R claim status, the addition of SARA to the job would be the equivalent of adding three to six employees to the task.

“In one case study, SARA picked up the work of 10 employees for a single organization and created an annualized value of $500,000 for that provider,” said Jason Petrasich, Senior Vice President of Meduit. “She is able to help generate results faster than ever before by functioning in tandem with staff while absorbing additional workload to keep the momentum going.”

SARA is a revenue cycle game-changer that delivers month after month after month. To date, these are the tasks that SARA has mastered:

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Topics: AI

Quickly Increasing Cash Flow for Individual and Group Practitioners

Posted by Meduit RCM on Feb 9, 2021 8:00:00 AM

Due to the impact of COVID-19, individual and group practitioners across healthcare are facing unprecedented financial challenges. Many small practices do not have the resources to make outbound efforts to collect on outstanding patient accounts. As a result, those accounts are in danger of being lost to bad debt.

Meduit understands and has created Meduit One – an automated, online, virtual collection agency to accelerate cash efficiently and effectively.

Designed for physicians, specialty practices, chiropractors, dentists and veterinarians, Meduit One focuses on resolving aged accounts that are likely to fall into bad debt and collects on those past due accounts. Meduit One’s full-service “app” helps drive cash faster to achieve financial stability and manages bad debt through its innovative technology to generate outstanding financial results.

Meduit One:

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Topics: Meduit One

Professional Claims Bureau, Inc. Joins Meduit to Expand Market Share and Services as One of the Nation’s Largest Healthcare Revenue Cycle Solutions Companies

Posted by Meduit RCM on Feb 5, 2021 12:00:00 PM

Charlotte, NC – Meduit, one of the top five healthcare revenue cycle solutions companies in the country, announced today that Professional Claims Bureau, Inc. (PCB) has joined forces with Meduit. Together, the two companies will leverage their combined broad and complementary revenue cycle management (RCM) capabilities to fuel strategic growth in the healthcare sector.

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The Meduit Healthcare RCM AI Buyer’s Guide

Posted by Meduit RCM on Jan 21, 2021 6:04:47 PM

Artificial intelligence (AI) is a game-changer for the healthcare revenue cycle process. By leveraging solutions that incorporate AI, hospitals, health systems and physician practices can resolve accounts efficiently, accelerate revenue, reduce costs and stabilize finances.

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Bronson Healthcare System Partners with Meduit for AI Revenue Cycle Support

Posted by Meduit RCM on Jan 20, 2021 11:32:47 AM

Charlotte, NC – Meduit, one of the country’s top five healthcare revenue cycle management (RCM) solutions companies, announced today that Bronson Healthcare System has contracted with Meduit for revenue cycle management solutions that leverage artificial intelligence (AI). Meduit will provide its AI RCM expertise to resolve outstanding claims, determine eligibility and deliver documentation for Bronson Healthcare.

Bronson Healthcare is a not-for-profit, community-governed health system serving nine counties in southwest and south-central Michigan as well as northern Indiana. With more than 1,500 medical staff members and 837 licensed beds, Bronson offers a full range of services from primary care to advanced critical care in a dozen facilities across the area.

“We are delighted to be working with Meduit to support our revenue cycle goals,” said Ryan Horn, Vice President of Revenue Cycle at Bronson Healthcare. “Meduit’s ability to rectify any claims issues allows the Bronson team to focus our energy on investing in and continuing to deliver exceptional care experiences for the patients and families we serve.”

Meduit’s initial revenue cycle focus will center on resolving hospital and physician claims from payers.

“In 2020, Bronson faced a substantial number of claims being held up for eligibility-related issues and documentation requests,” said Jason Petrasich, Senior Vice President of AI for Meduit. “We expect that Meduit’s SARA Family of Web Bots will be able to quickly address and correct these denials as soon as they are received and that cash flow will be significantly accelerated.”

Meduit’s AI line helps providers resolve accounts, accelerate cash and support staffing efforts by applying automated technologies that fuel efficiencies and reduce cost.
Meduit’s SARA Family of Web Bots solves specific task problems for the hospital revenue cycle by leveraging AI and robotic process automation to reduce human touches, increase efficiency, lower costs while generating more cash.

About Meduit

Meduit is one of the nation’s top five revenue cycle solutions companies with decades of experience in the RCM arena, serving more than 850 hospitals and physician practices in 46 states. Meduit combines a state-of-the-art accounts receivable management model with advanced technologies and an experienced people-focused team that takes a compassionate and supportive approach to working with patients. Meduit significantly improves financial, operational and clinical performance, ensuring that healthcare organizations can dedicate their resources to providing more quality healthcare services to more patients. For more information, please visit www.meduitrcm.com.

Contact:
Chris Cooney
407-921-6932
chris@wilmarkgroup.com

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Meduit Gets Graded by Our Customers

Posted by Meduit RCM on Jan 11, 2021 1:33:56 PM
Meduit's 2021 Net Promoter Score (NPS) results are in from our clients with a rating of 50, which is considered excellent. To put this in context, Apple rated 47, Toyota 33, Microsoft 45, Nike 0, Disney -7, and American Express 29. (Source: Customer Guru, accessed 01.07.2021, https://customer.guru/net-promoter-score/top-brands).
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The Meduit Podcast Series

Posted by Meduit RCM on Jan 11, 2021 8:00:00 AM
Ready to resolve more accounts and drive revenue? Meduit's podcast series unveils critically important information regarding the healthcare revenue cycle, including utilizing the role of artificial intelligence (AI) to maximize cash.
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Topics: Podcast

Drive More Cash from Self-pay Accounts

Posted by Meduit RCM on Jan 5, 2021 7:17:00 AM

Due to escalating unemployment associated with the COVID-19 pandemic, more patients have lost their employer-provided insurance, and providers are missing reimbursements from those patient accounts.

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Topics: extended business office

Work Smarter RCM by Employing Predictive Analytics – A Meduit Podcast

Posted by Meduit RCM on Dec 17, 2020 2:00:00 AM

Innovative solutions that leverage artificial intelligence (AI) are helping providers accelerate cash and resolve revenue cycle challenges. Learn more in Meduit’s third podcast: Employing Predictive Analytics to Work Smarter Revenue Cycle Management.

In this podcast Jason Petrasich, Senior Vice President of AI for Meduit, shares how AI technologies such as predictive analytics can help providers make more informed decisions.

Jason breaks down:

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Conquering Pandemic Losses with Artificial Intelligence for Revenue Cycle Management

Posted by Meduit RCM on Nov 18, 2020 6:00:00 AM

The coronavirus pandemic has challenged the healthcare industry in unanticipated and frankly unimaginable ways this year. As providers continue to stabilize their organizations, it is pretty clear that there is no going back to a pre-pandemic normal in terms of how they approach revenue cycle management.

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Topics: Coronavirus