Posted on Jul 07, 2026 11:00 AM
When we proposed extending our primary bad debt collection window for Baptist Health from 5 to 12 months, we weren't just asking for more time. We were asking for the freedom to work their bad debt accounts the way they needed to be worked.After more than a decade of partnership, Baptist Health agreed. This was critical ...
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AIPosted on Jun 10, 2026 11:00 AM
The use of AI in healthcare continues to grow. While adopting AI is clearly a big decision with a lot of moving parts for any hospital, it’s particularly tough for standalone and mid-sized organizations that don’t have the backing of a larger system.
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Posted on Apr 07, 2026 11:00 AM
Between rising denials, staffing challenges, and new legislation, hospital business offices are under constant pressure. Like a boxer covering up and fending off body blow after body blow, just waiting until their opponent tuckers out. This instinct to wait for things to settle down is understandable. But what if ...
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Posted on Mar 26, 2026 12:00 PM
Staffing constraints and limited technology are a daily reality for many healthcare business offices. Without enough people or the right tools, teams can't keep up with the inflow of work. Especially with payers using AI to flood them with denials.
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Posted on Feb 12, 2026 11:30 AM
No Risk, High Reward: Making the Case for Contingency-Based Lookbacks
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