Patient engagement impacts patient financial health and satisfaction as well as the cost of delivering care and the revenue cycle. Patients satisfied with their care are more likely to follow treatment plans than those who are not. Patients failing to adhere to their treatment plans have a higher likelihood of being readmitted due to complications and can end up costing the provider more money or result in delayed payment.
When it comes to patient preferences regarding accessing their accounts and paying their medical bills, 50% of patients like engaging digitally; however, 50% prefer a personal touch, according to internal Meduit research. In addition, about half of those who engage digitally become confused and need help. Non-digital and digital-only solutions are both missing the mark. Comprehensive solutions are the ONLY way to engage patients to drive the revenue cycle and a positive patient financial experience.
A robust patient engagement strategy should include:
Meduit’s Game-changing Patient Engagement Solutions and Technologies
Hospital, health system and physician groups partnering with Meduit have an array of digital patient engagement solutions and technologies working for them, including:
Meduit leveraged Patient Engagement solutions to help one health system increase its self-pay collections by $6 million per year.
Learn more about Meduit’s Patient Engagement solutions here: