What these hospitals need from an RCM partner isn’t anything out of the ordinary—it’s commitment, communication, and meaningful results.
Unfortunately, that was exactly what was missing for a rural hospital in the western U.S. in early 2024.
The hospital was facing a backlog of aging AR, growing patient balances, and long stretches of silence from its RCM vendor, who mainly focused on splashy, high-dollar claims instead of building a foundation for long-term success.
It was a frustrating experience for hospital leadership, who felt the weight of the community on their shoulders and knew they needed a new partner who would treat their challenges with the urgency and respect they deserved. Within a month, they began working with Meduit.
The relationship was hands-on from the start, highlighted by weekly check-ins and active collaboration that made charting a path forward easier. By outsourcing key business office functions to Meduit, the hospital was able to reverse its financial course and begin to see the benefits of a more stable revenue cycle.
This was the power of a real partnership.
It wasn’t anything flashy — just consistent effort, clear communication, and a Meduit team that followed through on its promises.
And in less than a year: revenue cycle transformation that delivered a $10.5M lift to EBITDA, a 7.6% increase in net patient revenue, and a 30% reduction in AR days.
Download the complete case study to better understand what that transformation entailed and how the right partnership helped make it happen.