The Meduit Innovation Lab Blog

Meduit’s SARA Technology Achieves Milestone of Completing Work of 100 FTEs

Posted by Meduit RCM on Sep 13, 2022 8:00:00 AM

Charlotte, NC - Meduit, one of the top three healthcare revenue cycle solutions companies in the nation, announced today that their artificial intelligence (AI) technology SARA - short for Supervised Autonomous Revenue Cycle Associate - is now performing the work of 100 full-time equivalents (FTEs) through automation. SARA was first introduced in 2020 and initially accomplished the work of 10 FTEs.

Meduit created SARA under its MeduitAITM product line to do the following:

  • Solve the problem of staffing shortages in revenue cycle management
  • Work around the clock with precision and no downtime
  • Free up existing RCM staff to work on more complex tasks

“Our AI development team knew that SARA would evolve quickly because she operates with true machine learning, advancing her capabilities over time,” said Jeff Nieman, CEO of Meduit. “SARA hitting this milestone of performing the work of 100 FTEs is a game-changer for healthcare providers who need support for RCM staffing issues.”

SARA is designed to handle repetitive tasks, including:
  • Insurance: Verify insurance eligibility, update coverage and generate a replacement claim
  • Claims: Scrub pre-bill claims in editor, apply business logic billing changes and free up billers to focus on complex claims
  • Medical records: Recognize records requests from payers, locate document in EHR and upload document to payer portal
  • Adjustments: Assess when an adjustment is required, post adjustment to claim with code and documentation
  • Denials: Identify and analyze denials (coding, authorization, eligibility, timely filing), automatically submit corrected claim, file an appeal, or write off a claim based on supporting data

In addition, SARA can automatically send out appeal letters or payer reconsideration forms and then eFax or upload the file to the payer as needed to resolve claims.

Learn more about what SARA can do for your organization here:

Learn More Here

About Meduit
Meduit is one of the nation’s leading revenue cycle solutions companies with decades of experience in the RCM arena, serving more than 850 hospitals and physician practices in 48 states. Meduit combines a state-of-the-art accounts receivable management model with advanced technologies and an experienced people-focused team that takes a compassionate and supportive approach to working with patients. Meduit significantly improves financial, operational and clinical performance, ensuring that healthcare organizations can dedicate their resources to providing more quality healthcare services to more patients. For more information, please visit

Chris Cooney