Resolving aged accounts receivable before it is written off to bad debt is challenging for most health systems, hospitals and large physician groups. Many organizations struggle with not enough staff to tackle accounts receivable, especially as those accounts get older. Unfortunately, the longer those accounts languish, the more difficult it becomes to resolve them and the more likely they are to end up written off to bad debt.
Recently, Meduit partnered with a Central Texas health system that needed assistance in resolving its aged AR, specifically insurance follow-up. The Meduit client services team developed a custom strategy and on-site staffing plan to support the organization’s central billing office and their efforts with Medicare, Medicare replacement facility charges and insurance follow-up. The Meduit team became involved in every process from denials management and process improvement to staffing support and created custom workflows as well as reporting to target claims by multiple factors.
In the first 90 days, the team increased cash flow by service line by over 20%. Within the first 180 days, Meduit reduced aged AR by over 50%.
You can download the full case study here to learn more about how Meduit helps hospitals, health systems and large physician groups resolve aged AR before it is written off to bad debt.