The Meduit Innovation Lab Blog

Positive Patient Engagement Impact on RCM

Posted by Meduit RCM on May 12, 2022 6:53:39 AM

Positive patient engagement impacts health outcomes and patient satisfaction as well as the cost of delivering care and the revenue cycle. Does your hospital, health system or physician group have a robust patient engagement strategy in place?

Meduit’s Patient Engagement Solutions

More than 850 hospitals, health systems and physician groups partnering with Meduit have the following patient engagement solutions and technologies working for them:
  • Patient Scheduling, Pre-registration & Pre-Authorization – Pre-service customer service
  • MedQualifyTM – Patient Medicaid eligibility screening
  • Patient Concierge app – Explains every part of the hospital bill to the patient
  • Voice Analytics – An advanced application of natural language technology that analyzes 100% of collections calls to improve revenue cycle processes for hospitals and health systems
  • MedPFx Scoring – Evaluates patient satisfaction to identify trends and pinpoint root causes of escalation in order to improve, score and benchmark the patient financial experience
  • Self-pay Follow-up – Patient collections via mail, phone, email and text
  • Patient Text-to-pay Portal – Helps patients access and pay their bill on their phone
  • MedEZPay – Patient financing options that benefit both patient and provider

Patient Engagement Strategies Drive Results

Meduit can customize and maximize patient engagement solutions for specific healthcare provider needs. Our compassionate delivery of services combined with leading-edge technology and comprehensive solution set empowers patients to access their information easily and pay medical bills conveniently.

Learn more about how Meduit’s Patient Engagement Solutions helps streamline efficiencies and accelerate receivables here:

Download the White Paper