As hospitals, health systems and physicians know, patient engagement impacts patient financial health and satisfaction as well as the cost of delivering care and the revenue cycle. That is why Meduit has developed a unique and comprehensive approach to patient engagement.
As we gear up for a new year and the raging Omicron COVID-19 variant, let’s look at how digital technologies and artificial intelligence (AI) can help drive organizational financial health and reduce pressure on internal staff.
Game-changing Patient Engagement Solutions and Technologies
Hospital, health system and physician groups partnering with Meduit have an array of digital patient engagement solutions and technologies working for them, including:- Patient Scheduling, Pre-registration and Pre-authorization – Pre-service customer service
- MedQualifyTM – Patient Medicaid eligibility screening
- Patient Concierge app – Explains every part of the hospital bill to the patient
- Voice Analytics – Analyzes 100% of collections calls to improve revenue cycle processes and translates audio into text for client reporting and team training
- Self-pay Follow-up – Patient collections via mail, phone, email and text
- Patient text-to-pay portal – Helps patients access and pay their bills on their phone
- MedEZPay – Patient financing options that benefit both patient and provider
- MedFPx Scoring – Evaluates patient satisfaction to identify trends and pinpoint root causes of escalation in order to improve, score and benchmark the patient financial experience
Case study
Meduit leveraged Patient Engagement solutions to help one health system increase its self-pay collections by $6 million per year.
Download the Patient Engagement Solutions Brief here to learn more:
