Posted on Aug 02, 2021 12:00 PM
COVID-19 has accelerated the trend toward outsourcing revenue cycle tasks, according to a recent report by Modern Healthcare. Outsourcing at the right time presents a proactive strategy to reduce costs and drive financial recovery.
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OutsourcingPosted on Jul 29, 2021 12:00 PM
As hospitals, health systems and physicians know, the patient financial experience is a critical part of overall patient satisfaction or dissatisfaction with their medical services provider. HCAHPS scores are useful for defining patient satisfaction in clinical areas, but HCAHPS scores don’t provide a view into ...
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Voice AnalyticsPosted on Jul 28, 2021 12:00 PM
Have you met SARA? That’s short for Supervised Autonomous Revenue Associate, and she works 24/7 with no downtime to solve specific revenue cycle task problems.SARA leverages artificial intelligence and robotic process automation to transform the revenue cycle. She functions with true machine learning. Since her launch about a year ago, ...
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Posted on Jul 21, 2021 12:00 PM
Ever been trapped in a never-ending auto-voice response system? When you sign up for self-service-only patient collections, your patients could be, too.
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Posted on Jul 07, 2021 01:00 PM
COVID-19 has inadvertently set the table for artificial intelligence (AI) to transform the revenue cycle. Now more than ever before, providers need to gain control over declining revenues and plan for the next crisis. AI is a game-changing tool that is transforming the revenue cycle for hospitals and health systems across the country.
