Whether to credit report your patients’ overdue medical debt is a business decision that must be made by healthcare leadership in every organization, from single-provider practices to health systems. It can be a difficult one to make when your organization is in the business of providing care.
Topics: FAQ, medical debt collections, medical debt collection laws, credit reporting
Of the many emerging trends in the healthcare industry, one in particular is swiftly becoming the status quo. Hospital merger and acquisition activity jumped 70% from 2010 to 2015, and the trend is continuing upward toward a much more consolidated market.
Topics: extended business office, legacy AR workdown, patient account system, conversion assistance
Insurance claim denials plague most hospital and medical practice billing offices, although to what extent can be hard to determine. There is a noticeable lack of information on the industry average for denied claims.
Topics: extended business office, insurance denial management, insurance reimbursement, insurance claim denials
With so many regulations surrounding the collection of debt within the medical industry, it can be difficult to understand what your rights and requirements are as a creditor. One of the most frequently asked questions that we are asked is: When can I send a patient to collections?
Topics: FAQ, medical debt collections, medical debt collection laws
Are there consistent errors within your medical accounts receivable management processes that are restricting your organization’s cash flow? There are a few common problems that plague healthcare providers that can be avoided in a few simple steps.
Topics: healthcare revenue cycle management, extended business office, insurance denial management, medical accounts receivable, medical debt collections
Everyone in business, including those in the business of providing care, understands the importance of making a good first impression, and following that impression with effective communication.
Topics: communication equation, communicating with patients, patient engagement
Often references to the healthcare revenue cycle can be vague or over-broad, and as a result this critical element of an organization’s success can be oversimplified or misunderstood.
Topics: healthcare revenue cycle management, FAQ, extended business office, medical debt collections
