--- title: Artificial Intelligence and Automation Hot Topics at Spring Conferences description: Artificial intelligence and automation trends in revenue cycle management. image: https://blog.meduitrcm.com/hubfs/IMG_3223-1.jpg --- [Skip to content](https://blog.meduitrcm.com/blog/artificial-intelligence-and-automation-hot-topics-at-spring-conferences#main-content) [RCM Challenge](https://meduitrcm.com/rcm-challenge/) [Careers](https://meduitrcm.com/careers/) English English Spanish [![Meduit](https://blog.meduitrcm.com/hubfs/LPs-2024/Meduit_Logo_RGB.svg)](https://www.meduitrcm.com/) - [About Meduit](https://www.meduitrcm.com/about/) Show submenu for About Meduit - [Solutions](https://www.meduitrcm.com/solutions) Show submenu for Solutions - [News & Insights](https://hub.meduitrcm.com/en-us/innovation-lab) Show submenu for News & Insights - [Home](https://www.meduitrcm.com/) - [About Meduit](https://www.meduitrcm.com/about/) Show submenu for About Meduit - [Solutions](https://www.meduitrcm.com/solutions) Show submenu for Solutions - [News & Insights](https://hub.meduitrcm.com/en-us/innovation-lab) Show submenu for News & Insights - [Contact Us](https://hub.meduitrcm.com/en-us/contact?hsLang=en-us) - [RCM Challenge](https://www.meduitrcm.com/calculator/) - [Careers](https://www.meduitrcm.com/careers) [Contact Us](https://hub.meduitrcm.com/en-us/contact?hsLang=en-us) # Blog Recent Posts [Piecing Together an RCM Model](https://blog.meduitrcm.com/blog/piecing-together-an-rcm-model-cycle-up-september-2026?hsLang=en-us) [SMALL CLAIMS ADD UP FASTER THAN YOU THINK](https://blog.meduitrcm.com/blog/small-claims-add-up-faster-than-you-think?hsLang=en-us) [Making the Case for a Longer Bad Debt Window](https://blog.meduitrcm.com/blog/making-the-case-for-a-longer-bad-debt-window?hsLang=en-us) [You Know AI Works. But Will It Work For You?](https://blog.meduitrcm.com/blog/you-know-ai-works-but-will-it-work-for-you?hsLang=en-us) [When Calm Isn’t in the Forecast](https://blog.meduitrcm.com/blog/when-calm-isnt-in-the-forecast?hsLang=en-us) [You Can't Outwork Being Understaffed](https://blog.meduitrcm.com/blog/you-cant-outwork-being-understaffed?hsLang=en-us) [Lookback Services](https://blog.meduitrcm.com/blog/lookback-services?hsLang=en-us) [Preparing a Bad Debt Strategy for the OBBB](https://blog.meduitrcm.com/blog/preparing-a-bad-debt-strategy-for-the-obbb?hsLang=en-us) [WHAT’S IN A NUMBER? MORE THAN YOU MIGHT THINK.](https://blog.meduitrcm.com/blog/whats-in-a-number-more-than-you-might-think?hsLang=en-us) [Listen to: Achieving “Systemness” in Your Revenue Cycle](https://blog.meduitrcm.com/blog/listen-to-achieving-systemness-in-your-revenue-cycle?hsLang=en-us) [Preparing Your Revenue Cycle for the OBBB](https://blog.meduitrcm.com/blog/preparing-your-revenue-cycle-for-the-obbb?hsLang=en-us) [Building a Workplace Where Women Thrive](https://blog.meduitrcm.com/blog/building-a-workplace-where-women-thrive?hsLang=en-us) [Why Hospitals Lose Money, Even When They Win.](https://blog.meduitrcm.com/blog/why-hospitals-lose-money-even-when-they-win?hsLang=en-us) [MAXIMIZE REIMBURSEMENT WITH COST REPORT TENTATIVE SETTLEMENTS](https://blog.meduitrcm.com/blog/maximize-reimbursement-with-cost-report-tentative-settlements?hsLang=en-us) [Smarter RCM Strategies for Rural Hospitals](https://blog.meduitrcm.com/blog/smarter-rcm-strategies-for-rural-hospitals?hsLang=en-us) Show more Posts by Topic [Meduit blog (27)](https://blog.meduitrcm.com/blog/tag/meduit-blog) [healthcare revenue cycle management (16)](https://blog.meduitrcm.com/blog/tag/healthcare-revenue-cycle-management) [AI (14)](https://blog.meduitrcm.com/blog/tag/ai) [Podcast (12)](https://blog.meduitrcm.com/blog/tag/podcast) [medical debt collections (11)](https://blog.meduitrcm.com/blog/tag/medical-debt-collections) [extended business office (9)](https://blog.meduitrcm.com/blog/tag/extended-business-office) [insurance denial management (6)](https://blog.meduitrcm.com/blog/tag/insurance-denial-management) [medical debt collection laws (6)](https://blog.meduitrcm.com/blog/tag/medical-debt-collection-laws) [FAQ (5)](https://blog.meduitrcm.com/blog/tag/faq) [healthcare business process outsourcing (5)](https://blog.meduitrcm.com/blog/tag/healthcare-business-process-outsourcing) [process improvement (5)](https://blog.meduitrcm.com/blog/tag/process-improvement) [Cycle Up (4)](https://blog.meduitrcm.com/blog/tag/cycle-up) [Meduit One (4)](https://blog.meduitrcm.com/blog/tag/meduit-one) [healthcare KPIs (4)](https://blog.meduitrcm.com/blog/tag/healthcare-kpis) [healthcare compliance (4)](https://blog.meduitrcm.com/blog/tag/healthcare-compliance) [healthcare data analytics (4)](https://blog.meduitrcm.com/blog/tag/healthcare-data-analytics) [benchmarking (3)](https://blog.meduitrcm.com/blog/tag/benchmarking) [insurance claim denials (3)](https://blog.meduitrcm.com/blog/tag/insurance-claim-denials) [insurance reimbursement (3)](https://blog.meduitrcm.com/blog/tag/insurance-reimbursement) [medical accounts receivable (3)](https://blog.meduitrcm.com/blog/tag/medical-accounts-receivable) [patient engagement (3)](https://blog.meduitrcm.com/blog/tag/patient-engagement) [5 Metrics (2)](https://blog.meduitrcm.com/blog/tag/5-metrics) [OBBB (2)](https://blog.meduitrcm.com/blog/tag/obbb) [Press Release (2)](https://blog.meduitrcm.com/blog/tag/press-release) [bad debt (2)](https://blog.meduitrcm.com/blog/tag/bad-debt) [communicating with patients (2)](https://blog.meduitrcm.com/blog/tag/communicating-with-patients) [conversion assistance (2)](https://blog.meduitrcm.com/blog/tag/conversion-assistance) [credit reporting (2)](https://blog.meduitrcm.com/blog/tag/credit-reporting) [healthcare revenue cycle solutions (2)](https://blog.meduitrcm.com/blog/tag/healthcare-revenue-cycle-solutions) [legacy AR workdown (2)](https://blog.meduitrcm.com/blog/tag/legacy-ar-workdown) [medicaid (2)](https://blog.meduitrcm.com/blog/tag/medicaid) [medicare (2)](https://blog.meduitrcm.com/blog/tag/medicare) [payment arrangements (2)](https://blog.meduitrcm.com/blog/tag/payment-arrangements) [AR clean up (1)](https://blog.meduitrcm.com/blog/tag/ar-clean-up) [Case Study (1)](https://blog.meduitrcm.com/blog/tag/case-study) [Coronavirus (1)](https://blog.meduitrcm.com/blog/tag/coronavirus) [Eve App (1)](https://blog.meduitrcm.com/blog/tag/eve-app) [HIT (1)](https://blog.meduitrcm.com/blog/tag/hit) [Meduit Patient Financing (1)](https://blog.meduitrcm.com/blog/tag/meduit-patient-financing) [Outsourcing (1)](https://blog.meduitrcm.com/blog/tag/outsourcing) [PHI (1)](https://blog.meduitrcm.com/blog/tag/phi) [Voice Analytics (1)](https://blog.meduitrcm.com/blog/tag/voice-analytics) [communication equation (1)](https://blog.meduitrcm.com/blog/tag/communication-equation) [harassment (1)](https://blog.meduitrcm.com/blog/tag/harassment) [healthcare data security (1)](https://blog.meduitrcm.com/blog/tag/healthcare-data-security) [insurance 101 (1)](https://blog.meduitrcm.com/blog/tag/insurance-101) [patient account system (1)](https://blog.meduitrcm.com/blog/tag/patient-account-system) [patient collection mistakes (1)](https://blog.meduitrcm.com/blog/tag/patient-collection-mistakes) [sara (1)](https://blog.meduitrcm.com/blog/tag/sara) Show more ## Artificial Intelligence and Automation Hot Topics at Spring Conferences Posted on June 3, 2019 A/I was top of mind with HFMA and AAHAM conference attendees, according to Ken Krieger, Regional VP of Sales North, who represented Meduit at multiple events across Pennsylvania, Ohio and Washington D.C. from March through May. Ken noted that conference participants are looking to A/I in order to reduce costs and increase efficiencies. “However, providers want to ensure that A/I has no negative impact on the patient relationship,” Ken said. “Patient satisfaction is essential to healthcare providers, so anything we can do toward getting back to the patient quickly and accurately will help drive positive patient surveys.” The balance between saving money, recovering more money and patient satisfaction is the delicate balance that providers are looking for from RCM partners. However, while many vendors say they have A/I, not all execute A/I in a way that delivers. When looking at vendors for A/I, be sure to do your homework and ask these questions: - How is the RCM vendor performing A/I? - Can the RCM vendor show measurable results from real client experiences? - Are there client testimonials to back up that information? Denials was another hot topic of concern with providers. Ken also noted a gradual shift over the last couple of years in the types of attendees from specifically hospital executives to including more physicians at the conferences. “The issues and topics at these events are expanding to address the concerns of physicians as well as the hospital C-suite,” Ken said. “As more physicians have become attached to hospitals and processes across hospitals and physicians continue to standardize, conferences are adapting in order to reach out to a broader expanse of healthcare providers and include physicians in the mix.” Topics: [Meduit blog](https://blog.meduitrcm.com/blog/tag/meduit-blog) [![Meduit](https://blog.meduitrcm.com/hubfs/LPs-2024/Meduit_Logo_Rev.svg)](https://www.meduitrcm.com/) [![LinkedIn](https://blog.meduitrcm.com/hubfs/LPs-2024/SocialIcons/et_linkedin_square_white.svg)](https://www.linkedin.com/company/meduitrcm) [![Facebook](https://blog.meduitrcm.com/hubfs/LPs-2024/SocialIcons/et_facebook_circle_white.svg)](https://www.facebook.com/MeduitRCM) [![YouTube\_Icon](https://blog.meduitrcm.com/hubfs/LPs-2024/SocialIcons/YouTube_Icon.svg)](https://www.youtube.com/channel/UCtdJdchC5X4LybV1_LkrBUA) [![X](https://blog.meduitrcm.com/hubfs/LPs-2024/SocialIcons/X_Icon.svg)](https://twitter.com/meduit) [About Meduit](https://www.meduitrcm.com/about/) [Solutions](https://www.meduitrcm.com/solutions) [News & Insights](https://hub.meduitrcm.com/en-us/innovation-lab?hsLang=en-us) [Careers](https://www.meduitrcm.com/careers) [Contact Us](https://hub.meduitrcm.com/en-us/contact?hsLang=en-us) [RCM Challenge](https://www.meduitrcm.com/rcm-challenge/) [![Meduit One](https://blog.meduitrcm.com/hubfs/LPs-2024/Med_One_Icon.svg)](https://www.meduitone.com/) ©2026 Meduit. All rights reserved. [Privacy Policy](https://hub.meduitrcm.com/en-us/meduit-privacy-policy?hsLang=en-us) [Terms and Conditions](https://hub.meduitrcm.com/terms-of-use?hsLang=en-us) [Transparency in Coverage](https://hub.meduitrcm.com/transparency-in-coverage?hsLang=en-us)