The Meduit Innovation Lab Blog

COVID-19 Message from Meduit

Posted by Meduit RCM on Apr 8, 2020 11:20:32 AM

Meduit continues to monitor COVID-19 news and updates. As we go through this difficult time together, we have taken decisive action to mitigate any impact and continue to provide our customers with leading-edge revenue cycle solutions that resolve accounts receivable efficiently and effectively.

All of our nine locations across the country are open and staffed. To keep our employees and customers safe, we are following CDC guidelines as well as applicable federal, state, county and local government directives and advisories.

As frontline hospitals deal with the impact of the COVID-19 crisis, Meduit is getting increasing requests from the financial side of hospital operations for insurance and early-out or inbound customer service calls that reduce claim denials, maximize revenue and take care of patient concerns. They are seeking to:

  1. Stem the financial impact of the crisis on the hospital
  2. Backfill due to furloughed positions or alleviate pressures that would otherwise fall directly onto their current staff
  3. Reduce the potential for a massive backlog of cases when the crisis passes

We are here to help all frontline hospitals right now.

We have also instructed our teams to double down on what we already consider a core value at Meduit – our unique, patient-centered approach to RCM. Our staff understands that in these trying times, it is even more important to have extra compassion, sensitivity and flexibility when reaching out to and interacting with patients.

Once the COVID-19 crisis subsides, hospitals across the country are going to be facing huge backlogs of cases that will need to be handled. The Meduit team is working hard to ensure that we are fully prepared to help our customers now, and in the future to accelerate their accounts receivable and drive cash to support patient care.

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