The Meduit Innovation Lab Blog

Self-service vs. Full-service Patient Engagement Tools – A Meduit Podcast

Posted by Meduit RCM on May 23, 2022 4:43:01 AM

Meduit has launched Season 2 of our award-winning podcast series with Episode 1 - Self-service vs. Full-service Patient Engagement Tools.

In this podcast, Jeff Nieman, CEO of Meduit, and Greg Rassier, Chief Operating Officer for Meduit, discuss achieving the right balance of self-service and full-service patient engagement solutions that hit the sweet spot of accelerating patient payments.

Listeners will hear Jeff and Greg break down:

  • The increased financial pressure on patients and their responsibility for paying a greater portion of their medical fees
  • The impact of increased patient financial pressure on providers and the revenue cycle
  • Why self-service solutions are convenient for the patient but often fall short of maximizing patient payments
  • The right mix of self-service and full-service offerings that support lower costs of collections combined with higher cash payments from patient accounts
Like all of our thought leadership, Meduit’s podcasts are designed to provide healthcare leaders with the critical knowledge they need to drive both revenue and excellence in patient care.

Listen to the podcast here:

We’ve also created a transcript of the podcast for your convenience, which you can download here:

Download the Transcript

Topics: Podcast